Today, the transition from traditional to Next Generation Networks and Next Generation Services is a fact. Both incumbent and alternative players need to handle effectively this transition not only from the traditional Network Management point of view but also taking in account the introduction of innovative services (VAS).
Italtel’s approach is focused on 4 different areas
The first 3 areas are commonly considered into the scope of OSS and BSS. The fourth is actually becoming more and more related to the issues of management with the advent of Service Delivery Platform and concepts like End User Control, personalization and Billing. For example CRM and Business Intelligence have direct impact on the way VAS are delivered (the sooner the Service Provider reacts the quickly ROI improve).
Italtel has overall experience and competence in supply and deployment of solutions and services for Telco Operators and Service Providers in all of the 4 areas. Furthermore Italtel has all the assets (knowledge, awareness, skills, competence, service and customer orientation) to be the ideal integration partner for Service Provider both traditional and innovative.